Intelligent Surface is now compatible with OTRS 6.
It includes a brand new admin interface and more improvements.
For all premium members it is available from now on available as FTP download.
A Lite Version is also available at the download section.
Premium memberships including the new version are discounted until April, 30 2018.
Thanks to Jens Larsen Intelligent Surface comes now with a danish translation with todays 5.0.4 release.
It also fixes a SubQuestion bug in single level hierarchies on Premium Versions.
A small update on OTRS6: All 5.x Version of Intelligent are incompatible with it as the DB structure and API were massively changed. Intelligent Surface 6.0 is scheduled to arrive in January 2018.
For all premium members it is available from now on available as FTP download.
A Lite Version is also available at the download section.
Intelligent Surface is now compatible with OTRS5 and does no longer require any additional Perl modules.
For all premium members it is available from now on available as FTP download.
A Lite Version is also available at the download section.
An Update to Intelligent Surface for OTRS4 is also available back porting the latest fixes and removing all non standard Perl module requirements.
The latest update 4.0.7 adds HTML Ticket creation (also available with the Lite version)
The created ticket content can be edited via the ISTicket.tt template.
Premium members find this update on the FTP Server. The Lite Version is available in the Download area or for the first time also on OPAR.
Intelligent Surface for OTRS 4 was updated to version 4.0.5 and includes bugfixes regarding direct forms and global questions.
The Premium version is available on the FTP Server for our customer and the Lite version can be found here as usual.
The free and premium version are now available for Download.
The free Intelligent Surface Lite is available in the Download area. The feature enhancedPremium Member Version can as usual be found on the FTP Server.
You can also give the Lite Version a test drive with our OTRS Demo.
Premium members can now download Intelligent Surface 3.3.4 for OTRS 3.3 from ourFTP-Server
Changes in this version:
Please note that this version requires Perl Modules Method::Signatures and Data::Alias to be installed!
Updates stehen fr alle Premium Kunden auf dem FTP-Server zur Verfgung.
IS 3.3.3 fr OTRS 3.3:
IS 3.2.3 fr OTRS 3.2:
As our server was recently updated to Ubuntu 14.04 LTS we updated our OTRS nginx guide.
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